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Thursday, 27 April 2017

CULTURE DIVERSITY

25.04.2017

CULTURE DIVERSITY IN THE WORK PLACE

-CULTURE-

Culture refer to the cumulative deposit of
  1. VALUE SYSTEM
  2. LIFE STYLE
  3. EXPERIENCE
  4. BELIEVE
  5. KNOWLEDGE
  6. ATTITUDE
by a group of people generally without thinking about them.

  • consider cultural competence a priority.
  • culture is dynamic, therefore culture.

-cultural diversity in the workplace-

 cultural diversity in the workplace provides strength.

"valuing" individual and group cultural differences is critical to achieving the organization goals.

-CULTURAL AWARENESS-
  • know your own culture background.
  • Recognize your own stereotypes and biases.
  • Gain knowledge of culture history and heritage.
  • Be aware of other's perceptions.

-FORMING A TEAM-

there are 3 important characteristic of team's Size, Diversity and independence.

ONE MIND ONE RACE


NON-VERBAL COMMUNICATION

Non-verbal communication in cultural diversity.

BODY LANGUAGE

how does body speak?
  • like any spoken language, body language has words, sentences and punctuation.
  • each gesture is like a single word and one word may have several different meaning.

-HEAD-
nodding the head

  • 'yes' is most societies.
  • 'no' is some part of Greece, Yugoslavia, Bulgaria and Turkey.
tossing the head backward
  • 'yes'in Tailand

-FACE-

Facial expressions reflect emotion, feelings and attitude, but...
the asians are sometimes known as
~emotionless
~mixed-up emotions.

-EYES-
eye contact


  • encourage in america, canada
raising eyebrows


  • yes in tailand some asian
winking eye


  • sharing secret in America and europe.
closed eyes


  • bored or sleepy in America
  • "i'm listening and concentrating" in Japan, Tailand and China.

-NOSE-
holding the nose.

  • something smells bad.-Universal-
  • none tap
pointing to nose

  • "It's me" Japana.
Blowing nose.

  • In most Asian countries, blowing the nose at social gathering is 'disgusting'.

-CHEEKS-
  •  cheek screw.
  • cheek stroke.

-LIPS AND MOUTH-
  • spitting
  • rude and crude
  • Lip pointing
  • Open mouth

-ARMS-

  • some cultures, like the Italians, use the arms freely.
  • folding arms.
  • arms akimbo.
  • arms behind back.
  • arms in front.

-HANDS-

hands behind back.
hand waves.

  • are used for greetings, beckoning or farewell.
hand shaking

  • is a form of greeting in most western cultures.
 hand holding 

Clapping hands

 -THANKS UKI-

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