CULTURE DIVERSITY IN THE WORK PLACE
-CULTURE-
Culture refer to the cumulative deposit of
- VALUE SYSTEM
- LIFE STYLE
- EXPERIENCE
- BELIEVE
- KNOWLEDGE
- ATTITUDE
- consider cultural competence a priority.
- culture is dynamic, therefore culture.
-cultural diversity in the workplace-
cultural diversity in the workplace provides strength.
"valuing" individual and group cultural differences is critical to achieving the organization goals.
-CULTURAL AWARENESS-
- know your own culture background.
- Recognize your own stereotypes and biases.
- Gain knowledge of culture history and heritage.
- Be aware of other's perceptions.
-FORMING A TEAM-
there are 3 important characteristic of team's Size, Diversity and independence.
ONE MIND ONE RACE
NON-VERBAL COMMUNICATION
Non-verbal communication in cultural diversity.
BODY LANGUAGE
how does body speak?
- like any spoken language, body language has words, sentences and punctuation.
- each gesture is like a single word and one word may have several different meaning.
-HEAD-
nodding the head
- 'yes' is most societies.
- 'no' is some part of Greece, Yugoslavia, Bulgaria and Turkey.
- 'yes'in Tailand
-FACE-
Facial expressions reflect emotion, feelings and attitude, but...
the asians are sometimes known as
~emotionless
~mixed-up emotions.
-EYES-
eye contact
- encourage in america, canada
- yes in tailand some asian
- sharing secret in America and europe.
- bored or sleepy in America
- "i'm listening and concentrating" in Japan, Tailand and China.
-NOSE-
holding the nose.
- something smells bad.-Universal-
- none tap
- "It's me" Japana.
- In most Asian countries, blowing the nose at social gathering is 'disgusting'.
-CHEEKS-
- cheek screw.
- cheek stroke.
-LIPS AND MOUTH-
- spitting
- rude and crude
- Lip pointing
- Open mouth
-ARMS-
- some cultures, like the Italians, use the arms freely.
- folding arms.
- arms akimbo.
- arms behind back.
- arms in front.
-HANDS-
hands behind back.
hand waves.
- are used for greetings, beckoning or farewell.
- is a form of greeting in most western cultures.
Clapping hands
-THANKS UKI-
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